Mohaan Balakrishnan

Software Engineering Manager · Chennai, India

About

Outcome-driven Software Engineering Manager with 15+ years of experience delivering scalable, high-performance product experiences. I specialise in turning complex problems into simple, reliable systems and workflows, with a strong focus on design systems, accessibility, and engineering craft. Currently leading an enterprise-grade health‑tech team building a UK Community Care EPR as an Engineering Manager, I combine hands-on technical expertise with strategic technical leadership to drive product quality, velocity, and operational excellence.

Experience

Engineering Manager

Enlivio Health (formerly EMIS) · 2018-04 — Present

  • Scaled engineering team from 5 to 20 during major restructure; built high-performance culture and best practices that lifted productivity 30%
  • Led 20+ engineers delivering and scaling an $18M enterprise EHR platform used by 400+ UK organizations and 85K daily active users (full FHIR, HL7 & GDPR compliance)
  • Drove AI SDLC transformation with AI Skills, Guardrails & Steers — moved from PoCs to governed, production-grade workflows that significantly increased velocity
  • Owned architecture and technical direction for AWS cloud-native EHR platform (microservices, REST APIs, ReactJS); led design reviews and enforced quality standards
  • Matured CI/CD, DevOps, observability and release practices (GitHub Actions & Azure DevOps), improving deployment frequency and sprint predictability by 20%
  • Partnered with product teams and UK stakeholders across time zones to convert business goals into clear quarterly roadmaps
  • Served as hands-on technical leader — unblocked distributed systems issues, conducted architecture reviews, and mentored engineers on critical design decisions
  • Collaborated with technical directors and CTOs on product strategy, delivering 25% faster time-to-market
  • Mentored team through structured 1:1s and development plans; promoted 3 engineers (2 Senior, 1 Expert) in 18 months while raising NPS 30% and sustaining high retention
  • Introduced TDD, pair programming, AI tooling and synthetic data generation, cutting test-data lead time by 30%
  • Streamlined critical process bottlenecks through targeted automation and cross-team influence, reducing cycle times and improving delivery predictability
  • Fostered a culture of continuous learning and innovation, encouraging engineers to explore new technologies and approaches, resulting in several successful internal hackathons and innovation projects
  • Established a mentorship program within the engineering team, pairing junior engineers with senior mentors to accelerate skill development and career growth
  • Implemented a comprehensive onboarding program for new hires, reducing ramp-up time and increasing early productivity
  • Conducted regular performance reviews and provided constructive feedback, fostering a culture of continuous improvement and professional growth
  • Implemented robust security practices and protocols, ensuring the protection of sensitive data and compliance with industry standards and regulations
  • Developed and maintained comprehensive documentation for the engineering team, including architecture diagrams, coding standards, and best practices, facilitating knowledge transfer and onboarding of new team members

Module Leader

Aspire Systems India Pvt Ltd · 2013-06 — 2018-04

  • Leading a team of 8 engineers, owning requirements to delivery for a an enterprise grade payment processing platform.
  • Involved in code reviews, architecture discussions, and mentoring team members to improve code quality and maintainability.
  • Acted as Offshore technical lead collaborating with US-based product owners and architects to deliver high-quality software solutions.
  • Modernisation of legacy VB6 application to microservices architecture using .Net framework, Service Bus, WPF, WinForms, and SQL Server, improving performance and maintainability.
  • Mentored two junior engineers and established coding standards and best practices, resulting in improved code quality and team productivity.

Software Engineer

Adela Sofware & Service Pvt Ltd · 2010-07 — 2013-06

  • Contributed to host framework development for the tax filing windows application OLTDesktop using .NET framework in authentication, context management, and data access areas.
  • End to end ownership of individual and coporate tax filing modules of Oklahoma state
  • Lead and acquire approvals from the state tax department for tax filing through test cases for E filing, Modernised E filing, 2D and 3D barcode generation
  • Acted as point of contact for any production issues and provided support to the customer support team for resolving customer issues.

Projects

EMIS-X

Next generation enterprise Saas platform focussing on EHR, AI, and interoperability for GP practices and community care organisations across the UK

EMISWeb Community

Enterprise grade EHR platform for Community Care Organisations and Clinical Services across the UK

iPay - Transaction Processing Engine

Backend transaction processing engine for ACH payments, used by banks and credit unions across the US

Online Taxes Inc.

Tax filing platform for US citizens and businesses, providing state and federal tax filing services

Quotes

mohaanbalakrishnan@gmail.com